Competency-Based Education/Training (CBE/CBT) in Data Services

Data Service Continuing Professional Education (DSCPE) and Learning Outcomes


  • Rong Tang Simmons University
  • Zhan Hu Simmons University
  • Elaine Martin Harvard Medical School
  • Ashley Thomas Harvard Medical School
  • Shabnam Shahvar Harvard Medical School



competency-based education, data services training, knowledge, skills and abilities (KSA), pre-program and post-program learning outcomes, comparative analysis


In this paper, we report the findings of the evaluation data from the Data Services Continuing Professional Education (DSCPE) program. Using the Competency-Based Education/Training (CBE/CBT) approach, the DSCPE program fills a much-needed gap in data services training of working librarians. Our analysis focuses on the Knowledge, Skills, and Abilities (KSAs) as learning outcomes expressed by students via a pre-program survey and personal statement, and learning outcomes achieved based on students’ post-program survey, the focus group session, and their capstone presentation. Seventeen KSAs identified by participants pre-program matched the KSAs that participants reported they obtained through DSCPE. There were four matched items between mentors’ feedback and students expected or achieved KSAs. The focus on competencies is one of the key factors that led to the success of DSCPE, and specific program evaluation data zero in on KSAs also helped to highlight the matched learning outcomes and identify areas where the DSCPE can improve for future cohorts. 


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Juried Papers